Privacy Policy

Privacy Policy Notice

The policy: This privacy policy notice is for this website; and served by C and D Appliances, 123 Old Tiverton road, Exeter, EX4 6LD and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website. Policy key definitions:

• "I", "our", "us", or "we" refer to the business, C and D Appliances.

• "you", "the user" refer to the person(s) using this website.

• GDPR means General Data Protection Act.

• ICO means Information Commissioner's Office.

• Cookies mean small files stored on a users computer or device.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the lawful basis of consent. The reason that we use this basis is that we need this information to process your web enquiry, by filling out our form you are consenting for us to use that information to deal with your enquiry. We are exempt from registration in the ICO Data Protection Register because we only use your data for core business purposes. Your information is processed purely to answer your enquiry, we retain your data for a period of 6 months only for reference purposes. We do not share your information with third parties.

Your individual rights

Under the GDPR your rights are as follows. The right to be informed, the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object and the right not to be subject to automated decision-making including profiling. You also have the right to complain to the ICO if you feel there is a problem with the way we are handling your data. We handle subject access requests in accordance with the GDPR.

Internet cookies

This website uses only essential cookies.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Email marketing

We will not use your data for any form of email marketing or share it with any 3rd parties.


Really pleased with the service provided. - Mrs Adams.

-Via Facebook

Thank you so much for the speedy service, my machine is working perfectly. Thanks. -John.R

-Via Google+

Despite our machine being in the most awkward place possible, it got repaired, and with a smile :). - Mrs H. Bolton


I use C and D for repairs in our student houses and have done for years. Prompt, efficient and friendly. Well done. - R. Smythe


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